privacy policy

Privacy Policy FaviStock

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Privacy Policy
Last updated: [April 2025]

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1. Overview

FaviStock (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (“App”).

By installing or using the App, you consent to the practices described in this Privacy Policy.

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2. Information We Collect

We may collect the following types of data:

a. Personal Information (User-Provided)

• Name, email address, and profile image (e.g., via Google or Facebook login)

• Information submitted during orders, support requests, or profile updates

b. Device & Technical Information

• Device model, operating system, and identifiers (e.g., Android ID)

• Crash logs and performance data for debugging (via Firebase Crashlytics)

c. Location Data

• Approximate or precise location, only if granted permission

• Used to improve location-based services (e.g., delivery address suggestions)

d. Media & File Access

• Only media and documents you explicitly choose to upload

• We do not access your entire photo gallery or file system

e. Usage Data

• Anonymous app interaction logs (e.g., which features you use)

• Used for improving functionality and app analytics (via Firebase)

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3. How We Use Your Information

We may use your data to:

• Provide app features (e.g., shopping, checkout, delivery tracking)

• Process secure payments via Razorpay

• Enable account login and personalized experiences

• Improve app performance and fix bugs

• Send notifications (e.g., order status, offers) if you opt-in

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4. Permissions We Request

Permission	Why We Need It
Location (Coarse & Fine)	To provide nearby product listings and deliveries
Media & Files	For profile pictures, receipts, or order documents
Notifications	To inform you about orders, offers, and important updates

All permissions are requested only when required and are optional.

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5. Third-Party Services

We may share limited data with third-party services, solely to enhance functionality:

• Firebase (Google) – Analytics, push notifications, crash reporting

• Google Maps API – For map & address lookup

• Razorpay – To securely handle payments

• Facebook SDK – If using Facebook login

Each service has its own privacy policy. We ensure compliance with all relevant data protection laws.

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6. Data Sharing & Disclosure

We do not sell or rent your personal data. Data may be shared only:

• With trusted service providers under confidentiality agreements

• When legally required (e.g., to comply with a subpoena or law enforcement)

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7. Data Retention

Your data is retained only as long as necessary to fulfill app services or legal obligations. You can request deletion at any time.

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8. Account Deletion

You may request full account deletion and data removal by contacting:
📧 shakirahmad1064@gmail.com

We process deletion requests within 7 business days.

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9. Children’s Privacy

FaviStock is not intended for use by children under the age of 13. We do not knowingly collect personal data from children.

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10. Your Rights

Depending on your region, you may have rights to:

• Access your data

• Request correction or deletion

• Withdraw consent for data processing

Contact us at shakirahmad1064@gmail.com to make such requests.

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11. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be notified via the App or email. Continued use of the App constitutes acceptance of the revised policy.

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12. Contact Us

For any privacy-related concerns or questions:

📧 Email: shakirahmad1064@gmail.com
📧 For Deletion Requests: admin@favistock.com